Definition
A planner override is a deliberate manual change to the system-generated schedule — pinning a job, blocking a resource, locking a sequence, or inserting a hot order. Overrides are not failures of the engine; they are the planner's mechanism for injecting business judgment, customer relationship knowledge, or constraints the data model does not capture.
Why it matters
The right number of planner overrides per day is not zero. A scheduler that cannot be overridden is a scheduler the planner does not trust. A scheduler that requires constant override is a scheduler that does not understand the floor. The healthy middle is an engine that absorbs the routine and surfaces the exceptions for the planner to decide.
Common failure mode
Either extreme: a system that refuses overrides (planner ignores the system, runs the shop on a whiteboard) or a system that requires constant overrides (planner spends the whole day correcting it). Both end with the system going unused.
How Skody approaches it
Skody allows planners to pin operations, lock sequences, block resources, and inject business priority — and respects every override as a hard constraint on subsequent replans. The planner's judgment is treated as a first-class input, not a workaround.
Related terms
Questions
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