Skody AI — Privacy Policy
Last Updated: November 7, 2025
This Privacy Policy describes how Skody AI, Inc. ('Skody,' 'we,' 'our,' or 'us') collects, uses, and protects personal and organizational data when you access or use our services, websites, and applications.
1. Information We Collect
- We collect information you provide directly, such as contact details, account credentials, and communication preferences.
- We also collect technical and usage data automatically, such as IP address, device information, browser type, and activity logs.
2. How We Use Information
- To operate, maintain, and improve our Services.
- To provide customer support and respond to inquiries.
- To communicate about updates, security alerts, and service-related messages.
- To comply with legal obligations and enforce our Terms.
3. Data Hosting and Security
- For customers requiring ITAR or export-controlled compliance, Skody AI hosts data within secure U.S. GovCloud environments (FedRAMP Moderate or higher).
- Access to these environments is restricted to U.S. persons as defined under ITAR.
- Data is encrypted in transit and at rest using industry-standard encryption protocols.
4. Data Retention
We retain personal data for as long as necessary to provide our Services or comply with legal obligations. After termination of services, data will be retained for up to 120 days before permanent deletion.
5. Sharing of Information
- We do not sell or rent personal information.
- We may share data with trusted service providers who perform functions on our behalf under strict confidentiality agreements.
- We may disclose information if required by law or to protect Skody AI's rights and operations.
6. Cookies and Analytics
- Our website may use cookies and analytics tools to enhance user experience and analyze traffic patterns.
- Users can control cookie settings through their browser preferences.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at info@skody.ai.
8. International Data Transfers
All data is stored and processed within the United States. Skody AI does not transfer data internationally.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date clearly indicated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@skody.ai