Customer Spotlight: Adam Zimmer, Owner of Zimmer Manufacturing — Why we started with visibility before scheduling.
    Austin, Texas CNC Machining ProShop ERP

    Company Overview

    From One Employee to Fourteen

    Zimmer Design & Manufacturing is a rapidly growing CNC machining operation in Austin, Texas. Founded in 2021, the company expanded from a single employee to a team of fourteen. As growth accelerated, maintaining visibility across people, priorities, and delivery commitments became increasingly difficult.

    1 → 14

    Team Growth Since 2021

    6

    CNC Mills

    2

    Lathes

    15 min

    Dashboard Refresh

    The Challenge

    The Problem Wasn't Scheduling

    Zimmer originally began evaluating Skody as a scheduling solution. During implementation, Adam realized a deeper issue: without accurate labor reporting and visibility into production activity, scheduling alone would never solve the problem.

    The team needed:

    • Accurate labor tracking
    • Better visibility into employee activity
    • Real-time production awareness
    • Clear communication of priorities
    "
    That's the whole mentality of garbage in, garbage out.
    — Adam Zimmerman

    On the Floor

    Visibility, On Every Screen

    Skody dashboards run live on shop floor monitors at Zimmer, powered by ProShop ERP data. Every operator sees the same numbers, every shift.

    Skody OTD dashboard running on Zimmer Manufacturing shop floor, powered by ProShop ERP
    Live Skody dashboard on the Zimmer shop floor — Powered by ProShop ERP.

    The Solution

    Real-Time Operational Visibility

    Employee Dashboard

    See who is clocked in, clocked out, and assigned to which jobs in real time.

    OTD Dashboard

    Monitor on-time delivery performance company-wide, updated every 15 minutes.

    Shop Floor Displays

    Large monitors broadcast production metrics so every operator can see the goal.

    ERP Integration

    Job, routing, and labor data synced automatically from ProShop ERP.

    A Day in the Shop

    What Adam Looks At Every Morning

    1. 1Review the OTD Dashboard
    2. 2Identify at-risk orders
    3. 3Locate bottlenecks
    4. 4Review employee assignments
    5. 5Shift priorities if necessary
    "
    If we have anything at risk not shipping on time, we can find those bottlenecks, move it to different machines, and assign it to different people pretty quickly.
    — Adam Zimmerman

    The Impact

    From Monthly Reporting to Real-Time Action

    Before, on-time delivery was a monthly meeting. With this, every employee, every day, every 15 minutes, it gets updated.

    "You can react to it on an hourly basis instead of a monthly basis."

    — Adam Zimmerman
    Real-time OTD visibility
    Company-wide performance awareness
    Faster issue identification
    Improved labor accountability
    Better communication of priorities

    Employee Adoption

    The Team Actually Likes It

    Employees like it. It's almost like a scorecard. It's a goal to reach.
    — Adam Zimmerman

    Rather than creating micromanagement concerns, the dashboards became a shared operational scoreboard. Employees understand priorities and can see performance in real time.

    Managing by Exception

    Less Walking. More Knowing.

    "I really don't walk the floor too much anymore."

    — Adam Zimmerman

    Instead of spending time hunting for information, Adam can immediately identify priorities, staffing issues, and production risks. The dashboards help ensure critical work stays visible while lower-priority work remains organized in the schedule.

    See What Is Happening Inside Your Factory

    Give your team real-time visibility into labor, production, and delivery performance.