GlossaryFloor Operations

    Dispatching

    Definition

    Dispatching is the act of telling each operator and machine which job to run next, in what order, at this moment. It is the last mile between the planning system and the floor. A schedule that never reaches the operator as a clear, current dispatch list is not a schedule — it is a wish. Dispatch lists are most commonly delivered as printed travelers, whiteboards, or live operator screens.

    Why it matters

    When the dispatch list is wrong or stale, operators fall back to picking jobs by gut feel, expediter pressure, or whichever traveler is on top of the pile. The careful work the planner did upstream is erased at the machine. A live, accurate dispatch list aligned to the current finite-capacity schedule is what converts planning into throughput.

    Common failure mode

    The schedule is printed at 6 a.m. and posted at each work center. At 9 a.m. a machine goes down and the priority order changes. The printed list does not change. Operators run jobs in the wrong order for the rest of the day. The 6 a.m. plan and the 3 p.m. reality have no relationship.

    How Skody approaches it

    Skody renders a live dispatch list at each work center, updated whenever the underlying schedule replans. Operators see the next three jobs, the current setup requirement, and the deadline. When sequence changes, the list updates and the operator sees the diff — no paper, no stale whiteboard.

    Questions

    A dispatch list is the ordered list of jobs that an operator or work center should run next, derived from the current production schedule. It is the operator-facing output of the scheduling system, typically showing the next 2–5 jobs with priority, due date, setup notes, and material status.

    Paper lists capture the schedule at one moment and freeze. The real schedule changes throughout the shift as machines go down, jobs finish early or late, and priorities shift. By mid-shift the paper list is wrong, and the operator either ignores it (bad) or follows it (worse).

    Scheduling decides the overall sequence and timing of all jobs across all resources. Dispatching is the immediate next-action instruction at one resource. Scheduling is strategic and continuous; dispatching is tactical and per-shift. A good system does both and keeps them perfectly consistent.

    See dispatching in your shop

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